We then notice at the right of the menu the command Support And Recovery Assistant followed by the information:ĭiagnose And Solve Some Of The Most Frequently Encountered Outlook Problems Using The Support And Recovery Assistant. Once in Backstage View, from the menu at the left we select the command Support as shown in the image below. All you need to do is to continue reading this post.įirst of all we must select the File tab in order for us to move to Backstage View. This tools runs a series of diagnostic tests on our computer, and it helps us to set a new profile or resolves any other issues that we might have. We will need to sign in with our work or school account and then select the issue that we need help. This tool is named Microsoft Support and Recovery Assistant, where we will need to download as described below in order run it on our local computer.
There is a tool available where we can diagnose and fix a range of Outlook 365 problems.
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